Supported Roots for Thriving Individuals
Privacy Policy
Mangrove Integrated Privacy Policy
Last updated: August 2025
Mangrove Integrated (“we,” “us,” “our”), is committed to safeguarding your privacy and ensuring transparency in how we process and protect your personal information.
This policy applies solely to content and interactions within our website: mangroveintegrated.co.uk. Please note that external websites we may link to are not operated by us, and we cannot be responsible for their content or privacy practices. Always refer to their policies before sharing personal information.
1. Who Controls Your Data?
We are the data controller for purposes of the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Contact Details:
- Name: Mangrove Integrated
- Address: 25 Croft Rd Newbury West Berkshire RG147AL
- Phone: +441635745090
- Email: info@mangroveintegrated.co.uk
2. What Data We Collect
We may collect and process:
- Personal identifiers and contact information (e.g. name, email, phone number)
- Sensitive health-related information provided during enquiries or therapy sessions
We only collect data necessary for specific interactions, ensuring that access is limited to team members with a legitimate therapeutic or administrative purpose.
3. Who Has Access?
We will never share your data without written consent unless legally obligated.
Access is limited to:
- Your practitioner(s) – for the purpose of delivering care
- Administrative staff – for basic recordkeeping, but they do not access sensitive medical details
4. Cookies
Our website uses cookies—small text files stored on your device—to enhance your browsing experience. You may opt out, but this could impact functionality.
We may receive personal data via:
- Website enquiries
- Newsletter sign-ups
- Cookies collected during browsing
5. How We Use Your Data
We use your data to:
- Provide personalised therapy
- Share updates and information with your consent
- Contribute to anonymized research that promotes wider recognition of therapeutic benefits
6. Legal Bases for Processing
We rely on the following lawful grounds:
- (a) Consent – You may withdraw it anytime; however, this could affect our ability to deliver services.
- (b) Contractual obligation – Requesting therapy forms a service contract.
- (c) Legal obligation – We must retain medical records for 8 years after your last appointment (or until age 25 for minors).
7. Data Storage & Retention
Your data is stored securely. We retain treatment and personal records for 8 years, after which we securely dispose of all paper and digital files.
8. Your Data Rights
Under UK data protection law, you have the right to:
- Access your data
- Correct inaccuracies
- Request erasure (in certain circumstances)
- Restrict or object to processing
- Request data portability
You do not need to pay for these requests. We will respond within one month.
To exercise your rights, contact: info@mangroveintegrated.co.uk
9. Concerns or Complaints
We welcome any concerns at info@mangroveintegrated.co.uk
If unresolved, you may escalate to the Information Commissioner’s Office (ICO):
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF Helpline: 0303 123 1113 Website: www.ico.org.uk
Mangrove Integrated Ltd: ICO Registration No: ZB849004